Corti is an AI-powered solution used by PSAPs and other emergency response agencies that listens to 9-1-1 calls and helps telecommunicators record calls, form the right questions to ask callers, suggests next steps, and even propose possible diagnoses. Corti's technology also helps managers QA 100% of calls, providing greater visibility into individual and team performance and enabling them to autofill QA reports for compliance.  Below are seven key ways Corti AI assists PSA …

9-1-1 centers and emergency services are currently facing a multitude of challenges, dealing with staffing shortages, increasing call volumes, insufficient training, and employee burnout. Despite these challenges, technology delivers new options to address the changing landscape of emergency services. The latest Artificial Intelligence (AI) technology is finding a home in 9-1-1 and public safety communications centers by providing real-time translation of calls, reducing call times, streamlin …