Corti is an AI-powered solution used by PSAPs and other emergency response agencies that listens to 9-1-1 calls and helps telecommunicators record calls, form the right questions to ask callers, suggests next steps, and even propose possible diagnoses. Corti's technology also helps managers QA 100% of calls, providing greater visibility into individual and team performance and enabling them to autofill QA reports for compliance.  Below are seven key ways Corti AI assists PSA …

The Future of 9-1-1 Call Logging  As technology continues to advance, so does the potential for improving emergency response capabilities. Revcord, a leading developer of call logging solutions, has been at the forefront of technological advancements in this field. The latest innovations include: RevView, for virtualization of the 911 call to include live video AI-powered Speech-to-Text for converting audio recordings to text …

911 recording is no longer just about recording calls and radio. Public service answering points (PSAPs) deal with an onslaught of communication mediums. From text messages, photos and videos to computer-aided dispatch systems, each medium holds critical information vital to emergency response operations. Doesn’t your PSAP want actionable intelligence from all that data? From a single point of management? Eventide Communications is ready to be your keeper of the record. …