Public Safety Answering Points (PSAPs) face the critical challenge of ensuring every call is handled with precision, empathy, and compliance. Quality Assurance (QA) is essential—but traditional QA processes can be time-consuming and inconsistent. That’s where Revcord ReVI steps in. AI-Powered QA for Smarter Oversight Revcord ReVI leverages advanced AI technology to automate and enhance QA for PSAPs. Instead of manually reviewing calls, ReVI’s intelligent algorithms analyze in …

Emergency Communication Centers (ECCs) and Public Safety Answering Points (PSAPs) handle thousands of calls daily, each carrying critical information that must be accessible quickly and accurately. In high-pressure environments, time is everything—and that’s where Revcord ReVI’s AI-powered search capabilities make a game-changing difference. The ChallengeTraditional call logging systems often rely on manual tagging or keyword searches, which can be time-consuming and prone to …

Northland & Companies and Revcord Launch Logger-Agnostic AI Program for Public Safety and Enterprise Logging Northland & Companies and Revcord have launched a logger-agnostic program offering complimentary access to RevSync+ and ReVI. Agencies can explore AI-powered transcription, quality assurance, and analytics using their own recorded data, regardless of their existing logging system or hardware. MINNEAPOLIS, Nov. 18, 2025 -- Northland & Companies, a trusted provider of miss …