Transform Your PSAP with Revcord ReVI — The Future of Voice Intelligence

Transform Your PSAP with Revcord ReVI — The Future of Voice Intelligence

Posted by Beth Stapleton on 6th Dec 2024

Transform the way you manage calls with Revcord ReVI's intelligent assistance 

We are excited to introduce Revcord Voice Intelligence (ReVI), the latest innovation in voice intelligence technology, designed specifically to meet the needs of Public Safety Answering Points (PSAPs). ReVI is an advanced AI-powered solution engineered to enhance 911 call handling, quality assurance, and dispatch support. Built on a secure, closed proprietary model, ReVI offers a groundbreaking approach by analyzing every call, ensuring comprehensive coverage, data security, and precise, standards-driven evaluations. 


Why choose Revcord ReVI for your PSAP? 

Advanced Voice Recognition: Experience superior accuracy and speed with our state-of-the-art voice recognition algorithms, ensuring every call is captured and understood. 

Comprehensive QA Evaluation: ReVI evaluates 100% of calls at a flat fee. Its question-based QA model dynamically selects relevant questions based on context, keywords, and sentiment, ensuring thorough, unbiased evaluations that surpass static templates. 

User-Friendly Interface: Enjoy an intuitive and easy-to-navigate interface designed to maximize efficiency and user satisfaction. 

Detailed Reporting and Actionable Insights: ReVI’s reporting tools generate detailed reports based on data from 100% of calls. 

Enhanced Security: Protect sensitive data with robust security features, ensuring your information remains safe and confidential. ReVI’s closed proprietary model keeps all data processing internal, ensuring full compliance with NENA, APCO, CJIS, PCI, and HIPAA standards.

 


Key features for PSAPs 

Automated Call Summaries: Save time with automated, highly accurate transcriptions and summaries of your voice recordings. 

Call Categorization & Speaker Identification: Organize calls into categories and identify speakers for more detailed reporting. 

Keyword Searching & Extraction: Effortlessly group and find calls based on key phrases. 

Trend & Sentiment Analysis: Unlock actionable insights from historical call data, analyzing patterns and caller sentiment to improve response strategies. 


Experience next-level voice intelligence for PSAPs 

Don't miss out on the opportunity to elevate your PSAP's capabilities. Join the revolution with Revcord ReVI and experience the future of voice technology today. 

Ready to Get Started? 

Contact us to learn more and schedule a demo. We look forward to helping you achieve new heights in emergency response efficiency.